Service Terms

These terms outline the conditions under which Ballan Travel provides services. By using our services, you agree to these terms.

1. Services Provided

We provide travel planning, booking, documentation support, and related services including flights, hotels, tours, visas, and corporate travel.

2. Pricing and Payments

All prices are provided with transparent fare breakdowns. Payments must be completed according to agreed timelines to confirm bookings.

3. Changes and Cancellations

Changes and cancellations are subject to airline, hotel, and supplier policies. Fees may apply based on those policies.

4. Travel Documents

Clients are responsible for ensuring passports, visas, and entry requirements are valid. We provide guidance and processing support.

5. Liability

Ballan Travel is not responsible for supplier delays, cancellations, or force majeure events. We will provide reasonable assistance to resolve disruptions.

6. Compliance

We comply with applicable travel industry regulations, consumer protection laws, and data protection frameworks.